Mandaluyong bags ISO certification for good public service 

The Mandaluyong City local government received on Nov. 15 its ISO (International Organization for Standardization) Certification for excellent public service amid the ongoing COVID-19 pandemic, according to a report by Manila Bulletin.

Mandaluyong City Mayor Menchie Abalos received the city’s ISO 9001:2015 Quality Management System Certified certification from NQA Philippines CEO and General Manager Rannie Bernardino.

Abalos said the certification is proof of the dedication of the city’s workers in addressing the different concerns of its constituents.

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She assured the public that the local government unit (LGU) will continue to improve its services for it to become more effective, of the highest quality, and focused on addressing the needs of the public during the pandemic.

Abalos thanked the Development Academy of the Philippines (DAP) which helped the LGU earn the certification.

An ISO certification certifies that a management system, manufacturing process, service, or documentation procedure have all the requirements for standardization and quality assurance.

ISO is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.